Donations issues (no RUR received)

Donations issues (no RUR received)

If you have problems with donations, for instance, donation coins didn't appear on your account or in your character's inventory, you may write to support, providing following information:

1. Payment destination: to account or character?

2. Payment method:

• Unitpay
• Paymentwall
• ROBOXchange
• WebMoney
• G2A
• other...

3. Payment date and time: (+ phone number for payments via SMS)

4. Sum in RUR: