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Account hacked/ingame valuables theft

Решение

Account hacked/ingame valuables theft

If account was shared - more than one person had access to the account - administration retains the right to refuse account hack investigation. 

If you are convinced that access to your account and the valuables on it was unauthorized, before contacting support with a claim about hacking/theft from your account, you should ensure and reinforce its protection:

  • change account password
  • change password of the registration e-mail address and make sure that you have full and exclusive access to it, as well as set access recovery options (security question, backup e-mail, etc.)
  • set up IP protection

When submitting a ticket about  account hack/ingame valuables theft lease specify the period of time in which the theft took place, as well as the list of items stolen from your account.

 
Была ли эта статья полезной? да / нет
Связанные статьи Registration e-mail recovery
Account security - important information
Account access recovery
Account registration
Account access transfer
Метаданные статьи
Идентификатор статьи: 20
Категория: ACCOUNT SECURITY
Дата добавления: 2010-12-17 15:27:41
Просмотры: 10944
Рейтинг (Голоса): Рейтинг статьи 4.1/5.0 (238)

 
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